Etisalat –Fixed Services EXPERIENCE Fresher/6 months+ preferredCustomer care executive - Jobs Hiring Near Me No Experience. 2019 - www.alljobsnew.com

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Monday, 18 February 2019

Etisalat –Fixed Services EXPERIENCE Fresher/6 months+ preferredCustomer care executive


Etisalat –Fixed Services EXPERIENCE Fresher/6 months+ preferred DESIGNATIONCustomer care executive

GRADE Entry Level
Permanent employment
INDUSTRY CRM/Call Centers/BPO/ITES
SALARY-English -20K + 10k joining bonus.. CTC
LOCATION Mohali
KEY SKILLS:-
•Excellent selling, communication and negotiation skills
•They need to understand the basics of computers/networking.
•They should know what LAN, IP address, difference between Router & a modem, Understanding on VPN connection, what is bandwidth, anti-virus etc.
•Understanding of DNS & Telnet
•Prioritizing, time management and organizational skills
•Knowledge on how to connect laptop or desktop over Wi-FI.
•Highly motivated and target driven Approach
•Language proficiency – spoken – Good Communication skills
•Outstanding verbal, written and listening skills (English)
•Understands details of several functions to provide quality service
•Carefully write/type messages to ensure professional tone
JOB DESCRIPTION & RESPONSIBILITIES
•Responsible to deliver high quality and productivity results that meet the identified targets
•Energetic, friendly and approachable individuals who understand the importance of great customer service
•Need strong command on convincing the customers
•Transaction handling Services, Problem Solving Efficiency
•Address & Troubleshooting internet broadband related issues
•Maintains composure and patience with customers
•Ability handle tough situation with customer
•Hit the client metrics
DESIRED CANDIDATE PROFILE
•Candidate should have good knowledge about Computer
•Must be 18 years of age or older
•High School Diploma or equivalent required
•Candidate should have excellent Interpersonal skills
•Open to work in rotational shifts, according to business needs
•Must pass Operations Validation
•Candidate should have all relevant documents
Submit your cv
hmsijobs@gmail.com
Whatsapp me
Sameer mehra
8920964801
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